Our lives are not
determined by what
happens to us but by
how we react to what
happens, not by what
life brings to us, but
by the attitude we
bring to life. A
positive attitude
causes a chain
reaction of positive
thoughts, events, and
outcomes. It is a
catalyst, a spark that
creates extraordinary
results.
Excel Case Management Inc.
"What we love to do and why!"
Traumatic Brain Injury Program (TBI Program)
The TBI Program is administrated by the Aging &
Long-Term Services Department. Individuals are eligible
for services if they have been diagnosed with a traumatic
brain injury, which has been confirmed by a physician or
psychologist.  For this program TBI is defined as an
assault to the brain from an outside physicalforce. A TBI
may, or may not, cause total functional disability and/or
psychosocial disorientation.  TBI services are available
state wide. Persons who reside in institutions are not
eligible to receive services.  
The TBI program is funded, in part, from a $5 fee that is added to all New Mexico traffic
violation tickets.

Individuals who qualify for the TBI Program will work with their case manager to develop
an Independent Living Plan  based on the individuals need. The following are a
description of the services that qualified program participants can receive:

Case Management: the case manager will assess, identify, coordinate, assist,
reassess, create a transition plan and document services. (Case Management is
required in order for a program participant to receive other TBI program services).

Life Skills Trainer: will assist with housing and household management, applying
nutritional principles, activities of daily living and personal care, physical, medical, and
emotional health maintenance, medication reminder cues, use of assistive devices,
employment and education needs, access public transportation, access community
resources, money management, coaching on interacting and communicating effectively
with family members and caregivers, anger management skills, memory skills, time
management skills, social, recreational and cognitive skills, communication skills, and
child care and parenting skills.

Crisis Interim Services: services that are required when there has been a sudden
change in the course of medical, psychological, or physical conditions- these services
are designed to protect the individual from imminent risk to his or her health and
safety-may include special TBI equipment assistive technology assessment services,
initial housing costs, environmental modifications, retrofitting automobiles, home
health aide, home maker or companion, transportation, medical care, public/private
transportation, respite care, nursing care, therapies, prescribed medications, health
insurance deductibles, other use of crisis interim funds.

Currently Excel Case Management is the only case management agency that services
people with TBI and is the only TBI case Management agency for San Juan, McKinley,
and Cibola County.  Services are provided as time allows; typically, ther is no waiting list
for TBI services.

Individuals who are interested in the TBI Program  can contact our TBI Case
Manager Gloria Welch at (505) 324-8660 or at our toll free number 1-800-589-2608.
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